Bat VoIP has an advanced Voicemail feature that is free to use, and you also have the option to forward your messages to your email address as an attachment.

Please note that Voicemail system is not centralized. It is independent and per server. For Example, If your phone nuumber/DID is currently on the Los Angeles POP (Server) and you dial *97 while registered on New York, you will not access the same Mailbox. The same issue can occur if you change the POP (server) of your DID to another server.

*  The current voicemail messages limit on a single Mailbox is100

Voicemail Access Codes:

You can access your voicemail with any device/system connected directly with your account or subaccount to Bat VoIP using the codes below:

  • 97 (Asterisk 97) is used to access directly the Mailbox associated to the account you are dialing from (Will prompt Password, but this can be disable so no password is required)
  • 98 (Asterisk 98) is used to access your Voicemail and choose one of your Mailbox accounts. (Will prompt for Mailbox ID and Password)

If for any reason you do not have access to our VoIP network, you can check your Voicemail by just dialing your number.  Once the Voicemail system answers your call, press the asterisk key (*) and, when, prompted, enter your voicemail box #, 38952<your assigned numbers>, ex. 389521234.  When logged in to your Voicemail, press 0 (zero) for options.  You can also record your greeting and temporary greeting from there.

Navigate the Voicemail Menu

Once you access your voicemail you're going to be prompted with the number of new and/or old messages you have in the mailbox. Here's the list of options you have with the voicemail system of Bat VoIP

Press 0 - Voicemail options. In here you can change your greetings and record your name, also you can change the password for your voicemail.

1 - Unavailable message
2 - Busy message
3 - Name.
4 - Temporary message
5 - Change Password
* -  Return to the Main Menu

Press 1 -  Play the first new/old message available in your mailbox.

Press 2 - Change folders. This option allows you to change to another folder in order to hear the messages you have stored in that folder. At the moment it's not possible to change the name of the folders:

0 - New Messages
1 - Old Messages
2 - Work
3 - Family
4 - Friends
# - Cancel

Note: At the moment the Unavailable and the Busy message are not working with the voicemail system of Bat VoIP. You can use the temporary greeting, that overrides all your standard greetings.

The follow options are available when you're listening to your messages. However you can use this options inside the main menu, and they are apply to the first new/old message.

Press 3 - Advanced Options

1 - Sent a reply. Currently not available.
2 - Message Envelope. Tell you the Date and time in which you receive the message.
* -  Return to the Main menu.

Press 4 - Play the previous message.

Press 5 - Repeat the message.

Press 6 - Play the next message.

Press 7 - Delete the current message, without confirmation.

Press 8 - Forward message to another user. Prompt for the internal extension number.

1 - Prepend the message with a recording.
2 - Send the message without any prepend message.
* -  Return to the Main Menu